Rose: We just wanted to say thank you so much for helping us and fixing our son’s tongue tie.  Since we saw you Michael not only eats more efficiently but – for the first time he is gaining weight!  1 pound every 2 weeks or 220-250 grams a week.  Thank you!!! I’m still hypersensitive when people comment on his size, but luckily that isn’t a comment we hear anymore!  I can’t thank you enough.  Rose

Further update: We weighed Michael today and he went from the second percentile (!) to the fiftieth (where he was at birth) in the 12 weeks since we saw you 🙂  Thank you so much.

Katy: I just wanted to drop you an email to say thank you for all your help with me and Imogen. I am so happy to say that we are back to exclusive breast feeding which is just unbelievable, 5 weeks ago I actually thought that this would be impossible. As you know frenulotomy wasn’t the instant fix it is for some, but with your help, and that of the osteopath, we’ve finally got there. Feeding.  Thank you so much

Sally:  Hello! Just wanted to give you a quick update. You saw my husband and I and our daughter Lucy 4 weeks ago tomorrow. She was diagnosed with a posterior tongue tie and had it snipped. We are now still happily breastfeeding and it is pain free. Woo hoo!  Thanks so much for the service you provide and for squeezing us in when you did. If we hadn’t come to see you when we did I’m in no doubt that Lucy would have been on formula by now.

The Woods family: On Saturday we came to you, emotional, tired and stressed with baby Dougie. He had 100% tongue tie and had lost over 10% of his birth weight.  Today, 48 hours later, we all all happier more relaxed, Dougie is feeding very well, and has gained 11oz!!!  Thank you so much, for your calm, caring service. We were not just a number, rushed in and out, you listened, advised and helped so much.  We can not thank you enough.

Stacy: Hi, I don’t know if you will remember me but I came to see you with feeding problems when my daughter was about 2 months old. After following your advice we are still going strong with bfing at 10 months 🙂 haven’t needed to supplement at all. When I came to see you I didn’t think we were going to last the week, so I’m so happy and proud of how far we have come. So a big thank you from me and Amelia! X

Cara: Hi Charlie, just wanted to tell you I have a different baby post tongue tie snip!  Not only no pain for me, but also his reflux is totally under control and he has gained nearly a lb a week since and gone back up the weight chart my little chubber.  Thank you so much for your help and keeping us bfing x

Dr S Taylor:  A fantastic service! I had struggled to breastfeed my twins for 6 weeks with well meaning but poor quality help from my local volunteer breastfeeding support services.  Neither baby was happy or gaining weight well and I had recurrent painful blocked ducts which further reduced my supply. In desperation despite being determined to breast feed I had resorted to several formula top ups daily.  Since our session feeding has improved significantly and I have reduced the volume of formula they are taking. They are also much happier babies.

When Lauren contacted us,  feeding and her breasts were so sore that she could only bear to put her 6 week old daughter to the breast every few days.  Baby was receiving a mix of breastmilk and formula via bottle: “Charlotte is a lovely lady and I felt at ease with her immediately, she couldn’t have been more understanding and alongside a detailed plan of action was always available to offer support and advice.    Without Charlotte’s help I would have stopped breastfeeding so I feel anyone else in the same situation as me would need her help 100%, Milk Matters is the only reason I am still breastfeeding (exclusively!) 15 weeks on.  Breastfeeding is the only way I wanted to feed my baby so thank you so much for your help Charlotte, you’re a star!”

Barbara: I would like thank Milk Matters wholeheartedly for the help that Charlotte gave me establishing breastfeeding.  She is extremely knowledgeable and recognised that despite what I was being told, my daughter was not latched on well or transferring milk effectively.  I had been told by hospital infant feeding advisors that her tongue tie was too small to impact and that my daughter was feeding well, but was struggling because she was small and to supplement with formula.

In contrast Charlotte suggested there were indicators of a significant tongue restriction and immediately referred me to a different Infant Feeding Specialist who confirmed a 90% restrictive tie with very little milk transfer when feeding.  We were advised to have the frenulum snipped which we did, and we then embarked on a feeding program which involved ensuring that my daughter had adequate nutrition from expressed breast milk whilst establishing breast feeding.  I received an information plan from Charlotte which was extremely detailed and gave me some reassuring guidance during a very emotional time.  Without the visit from Milk and the subsequent referrals that were made, I am absolutely sure that I would not be breastfeeding my daughter.  The problems that I had establishing breastfeeding with her were identical to that of my son (who we later discovered is also tongue tied).  However, I only had the support of some rather inadequate health professionals with my son and although I am a very determined person this resulted in my son being fed formula – something Milk Matters were very non-judgemental and supportive about.  I am now exclusively breastfeeding and I still can’t quite believe that I am a breastfeeding Mum!  Thank you so much for helping my daughter receive the best nutrition possible.  N continues to put on weight and has been exclusively breast fed for the last 6 weeks with no top ups.  She is now 3 months old and has never needed formula.

Dominica: Charlotte put me at such ease with her warm, friendly and professional manner and it was the first time someone had actually listened to me.  My baby showed multiple signs of tongue tie and frenulotomy was arranged privately with Milk Matters. After his tongue was divided he was such a different baby that fed less and slept more. I regained my life back from doing 14 hour feeds.  I would definitely recommend Milk to a friend and feel I got good value for money;  Charlotte is a credit to Milk Matters and gives the support / advice that new mums should be getting (but aren’t) from the NHS.

Claire: I was struggling with breastfeeding when Charlie came round; my son Ethan was very newly born and struggling to latch on properly resulting in a 14% loss of his birth weight.   Charlie was super friendly and approachable, really easy to talk to and completely professional in her approach; she listened to everything we said and demonstrated to her and understood 100% what our problem was.  She stayed with us for almost 2 hours and the follow up emails and the information she sent after our meeting were great.  The care plan we received was amazingly detailed and covered everything we had discussed and our plan in detail; definitely great value for money!!!

Ethan is now a healthy 10 week old, exclusively breastfed on demand and steadily putting on 1oz a day!!! I am so grateful for the time Charlie spent with us, the reassurance and the follow ups. Thank you so much!!!
Excerpt from a recent email received – name changed at privacy request of mum:

I just wanted to thank you for your help. My baby daughter and I persisted with the breastfeeding and it has all worked out fine. I’m still breast feeding her now and she is 7 months old and the last few months have gone really well for us both.  I particularly want to thank you for spotting her high palate as none of the many other professionals we dealt with did!  I told the GP about her palate and she was referred to speech and language therapist who agreed it was slightly high and this made feeding more difficult for her.  Her palate has not affected her weaning (which she’s really enjoying!).

You were kind, understanding and knowledgable at a time when I was anxious and upset about problems with feeding my baby. Thank you for helping me do what was so important to me – to breastfeed my baby and give her the best start in life.

Detailed stories:

9 month old – from eating little to lots:.  Vicki contacted us about her son F; he had been slower than typical to start solids and at nine months still ate very little compared to his peers.  He breastfed every few hours day and night, sometimes as frequently 6,7 or 8 times between midnight and 7am.   Vicki  described how F seemed interested in food, but would frequently push it back out with his tongue. He couldn’t manage more than a few mouthfuls at each meal, couldn’t/wouldn’t use a spoon, and nor would he let his parents feed him with one.   He also refused sippy cups/bottles, only accepting liquid from the breast.  His weight sat on the 9th centile, after dropping steadily since birth.  Continue Reading

Celia’s Story: My baby girl was diagnosed with a Left-sided Congenital Diagphragmatic Hernia (L-CDH) when I was 21 weeks pregnant and our world felt like it had fallen apart. The outcome was very uncertain, and we were told she might not survive. Continue Reading

Baby with projectile vomit transformed:   Read a progress report following treatment.  Continue Reading

Diagnosed with reflux – from mainly bottle to mainly breast: Louie is my third child and after having problems with feeding previously with my other two children, I was determined to breastfeed this time. I researched it the best I could and as soon as he was born I latched him on and he fed so well for 3 days that I thought I had it sorted. But when my milk came in it was a different story.  Continue Reading

From A Cow’s Milk Intolerant Bottle Fed Reflux Baby – To little Miss Happy:  My daughter was born in December and I had been determined to breastfeed her- I didn’t with my first and always regretted it. From the word go I knew something wasn’t right – constant pain and clicking when feeding, baby never satisfied  and compressed white nipples.  Continue Reading

Not just a “typical reflux baby”: Louis is Lucie’s third son and was delivered by planned c-section. She was warned this may make him more unsettled than other babies. Lucie was also told Louis had a small tongue tie, but that this would not have any impact.  Continue Reading

Breastfeeding with tongue tie & weight loss: Kate and Solo Chandan, from Rounday in Leeds, turned to Milk Matters after their first child, Louis, lost 13% of his birth weight in the first few days.  Continue Reading

A mum and dad’s story, No one would help us but Milk: Breastfeeding agony & slow weight gain: Olivia Brabbs (36) from Leeds contacted Milk Matters when her first baby, Holly, wasn’t gaining any weight and she had severe pain with every feed.  Continue Reading

Lauren went from bottle feeding back to breastfeeding with the help of Milk: Lauren (29) is from Sheffield and Ruby is her only child. She contacted Milk Matters when Ruby was just five weeks old after a succession of health professionals had “fobbed her off”. One doctor even laughed at her and said she’d wasted his time.  Continue Reading

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